Testimonials

I love the personal service that Mitch gives. This is my first pair of hearing aids so it’s nice to have someone so friendly and available to ask questions. I have been enjoying the improvement in my hearing. Keep up the good work Mitch.

John Byers

My husband Richard E.Gingrich and I live at Brethren Village. Richard was having difficulty hearing because his aids , purchased front another facility did not stay in his ears , because they didn’t fit his ear canal. We scheduled an appointment with Mitch Trace in the Village Center, Richard was given a hearing test, and fitted , by an impression being taken , we received the new aids and Richard was able to hear immediately . I am so pleased that I don’t have to scream when I’m talking to him, and his care givers at BV can communicate with him now! Everyone who communicates with him can tell a big difference , thanks to Mitch and his excellent service ! If you or your family has hearing problems , I would encourage you to visit Mitch at the Village Center at Brethren Village, no mater where you live!

Carolyn Gingrich

I have been been dealing with Mitch for over 7 years now-his service is second to none. He takes care of all my hearing aid needs in a timely manner and always takes time to squeeze me in when needed. I appreciate u!

Michael Smith

Terrific experience, Mitch went beyond the call of duty to make sure my hearing aids work perfectly. Great office staff.

Grant Shultz

My mother is 98 and needed new hearing aids which fit properly and were easy to use and flexible for a variety of room settings. Mitch is amazing! The Starkey hearing aids are wonderful and sensitive to her hearing needs, as well as to her needs related to low vision. Mitch is very knowledgeable, super helpful, responsive, and respectful of his customers. Jenny is super friendly and a pleasure to work with in the office or on the phone. The Starkey company has been 100% behind their products. We are very glad Hear Lancaster is located on the Brethren Village Campus, with easy access for office visits, and making it possible for Mitch to visit customers in their homes or rooms to offer support and to connect aids to streaming options. Please visit Mitch and Jenny to discuss your hearing needs, you will certainly be happy you did. They are indeed professionals and among our new friends! Blessings

Beth Hunter

Excellence service, understanding, and very Patient

Margaret Morrison

I’m impressed with Mitch’s knowledge. He knows my needs, and I brought new hearing aids. I’m satisfied with it. I encourage you to check out Hear Lancaster.

Sunny Breeze

Mitch is wonderful to work with and he answers my questions and makes sure I know how to use my hearing aids. He has loaner aids to test which aid is best for you. He took time with me to solve my hearing problems. As an interpreter for the Deaf/Hard of hearing and DeafBlind, I have to hear clearly to be able to interpret the language correctly. Mitch did just that! He also checks in to see how I am doing! Give him a call! For elderly people who can’t get out, he will make house calls.

Kym MacKilligan

Always friendly and well informed. Came here because of Mitch

Mark Shipe

Great to know Mitch is taking care of my hearing. Wonderful service, Steve

Steven Morse

After a recent visit to Hear Lancaster, I am ecstatic. Both my wife and I struggled longer than we probably should have with our hearing loss. We had been shopping around for a practice that was cost effective, could see us on our time table and treated us like family. We found all that and more in Mitch at Hear Lancaster. So thankful we gave them a chance and we will be loyal clients going forward. Highly recommend!!!

David White

Had my first appointment today. From filling out all my paperwork electronically, taking the quick hearing test and figuring out what solution would best meet me needs-their service was impeccable! Mitch was extremely well educated in his craft and made me feel at ease immediately. Their pricing options were the most competitive I’ve found and unlimited service for the life of my aids can’t be beat. Cannot recommend them highly enough!

Marie White